Shipping Policy

PRAKHAR SP2

At PRAKHAR SP2, we aim to make your shopping experience simple, convenient, and reliable. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are processed after successful payment confirmation or order confirmation, as applicable.

Processing times may vary depending on product availability, order volume, holidays, and other operational factors. If there is a significant delay in processing your order, we will make reasonable efforts to contact you using the details provided at checkout.

2. Shipping Locations

We aim to deliver PRAKHAR SP2 products to serviceable locations across India, subject to courier availability and delivery restrictions.

Please enter your complete and accurate shipping address, including your PIN code and contact number, when placing an order. Delivery availability will be confirmed according to the serviceability of your location.

3. Delivery Timelines

Estimated delivery timelines, where available, will be communicated during checkout or through order confirmation and shipping updates.

Delivery times are estimates and may be affected by courier operations, weather conditions, public holidays, remote delivery locations, or circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Any free-shipping offers will apply only when the applicable terms and conditions are met.

5. Order Tracking

Where tracking is available, we will share the tracking details through the contact information provided with your order.

You can use these details to check the progress of your shipment. Please allow time for tracking information to appear after the courier receives your package.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery details.

If an order cannot be delivered because of an incorrect address, an unavailable recipient, or repeated failed delivery attempts, the courier may return the package to us. Additional shipping charges may apply for reshipping, where permitted and communicated to the customer.

Please contact us promptly if you notice an error in your shipping address. Address changes cannot be guaranteed once an order has been dispatched.

7. Delayed, Lost, or Damaged Shipments

If your order is delayed, appears lost, or arrives damaged, please contact us with your order number and relevant details.

We will review the matter and coordinate with the courier where necessary. Any resolution will be handled according to the circumstances and our applicable policies.

If your package arrives visibly damaged, please retain the packaging and share photographs when reporting the issue.

8. Order Cancellation

Cancellation requests should be submitted as soon as possible. We may be unable to cancel an order once it has been processed for dispatch or handed over to the courier.

Any eligible cancellation or refund will be handled according to our applicable cancellation and refund terms.

9. Contact Us

For shipping questions, delivery updates, or assistance with an order, contact us at:

Email: Prakharwhipped@gmail.com

Business Address:
6, Brij Villa, Deoli Arab Road,
Borkhera, Kota, Rajasthan – 324001, India.

Please include your order number when contacting us so we can assist you more efficiently.

Thank you for choosing PRAKHAR SP2. We appreciate your trust and look forward to being part of your coffee moments.